Terms and Conditions
1. Introduction
Welcome to Dolce Clothing Shop! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order.
- Use the website only for lawful purposes and in accordance with these terms.
- Not engage in any activity that could harm the website or its users.
- Comply with all applicable laws and regulations.
3. Product and Service Description
We offer a variety of clothing items, including dresses, jeans, skirts, swimwear, and topwear. All products are described as accurately as possible, but we cannot guarantee that every detail is perfect. If you have any questions about a product, please contact us before purchasing.
4. Order and Payment Terms
When you place an order, you agree to pay the specified price and any applicable taxes and shipping fees. We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. Orders are processed within 1-2 business days, and shipping times vary based on the selected shipping method.
Standard Shipping: $12.95, delivered by DHL or FedEx in 10-15 business days after dispatch.
Free Shipping: Available for orders over $50, delivered by EMS in 15-25 business days after dispatch.
5. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 15 days of receiving the item. Please note that swimwear items are final sale due to hygiene reasons and cannot be returned or exchanged unless defective.
To initiate a return or exchange, contact our customer service team at [email protected] with your order number and details about the product. Refunds will be issued to the original payment method within 5-7 business days after we receive the returned item.
6. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Dolce Clothing Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
7. Limitation of Liability
Dolce Clothing Shop is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our liability is limited to the maximum extent permitted by law.
8. Contact Information
If you have any questions or need further assistance, please contact us at:
Email: [email protected]
Address: 6452 El Camino Real, Atascadero, US 93422
9. Governing Law
These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the courts of the United States.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.
